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Our 24/7 cancer helpline provides information and answers for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
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Select the Live Chat button at the bottom of the page
Our highly trained specialists are available 24/7 via phone and on weekdays can assist through video calls and online chat. We connect patients, caregivers, and family members with essential services and resources at every step of their cancer journey. Ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
For medical questions, we encourage you to review our information with your doctor.
The newest CPS-3 follow-up survey became available to CPS-3 participants in the spring of 2021. Designed by our CPS-3 research team, the 2021 survey asks questions similar to some in previous surveys to update participants’ medical and lifestyle information.
Long surveys like this are sent to participants at a minimum of every 3 years. Previous follow-up surveys for CPS-3 were sent in 2015 and 2018. It’s this repetition of questions and updating of answers that allow us to see how changes over time in lifestyle, behaviors, and health, and well as changes in the environment, affect the risk of developing cancer and other diseases, or and of dying. The frequency of these surveys also allows us to ask new questions on current, relevant topics like the COVID-19 pandemic.
In late March, a secure, online format of the 2021 survey became available.
For the 2 weeks that followed, CPS-3 participants received email invitations with instructions on how to complete the survey online.
If you didn't receive the email, check your spam/junk folder.
You can save the American Cancer Society money and time by promptly completing the survey online.
In June 2021, paper surveys mail to participants who never received the email invitation or who are unwilling or unable to do the survey online.